My Retail Journey

Notes of a Retailer by Profession and Choice!

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09 June, 2019

Self-Checkout or Assisted

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Earlier, I wrote in my article for The Economic Times about how Self-Checkout or even an assisted one would make a cut in the Indian scen...
02 May, 2019

Marketing or Sales – Take your pick?

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I participated in a professional debate after a very long time last week. The Topic was “Marketing or Sales - Take your Pick” organised by...
21 April, 2019

Customers Expectations & Managing Impatience

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The Ola App says your driver will arrive in 3 mins. It’s already 4.26 mins and you are irked. The Swiggy App says your food is on the ...
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Shriram, The Retailer
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