My Retail Journey

Notes of a Retailer by Profession and Choice!

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21 April, 2019

Customers Expectations & Managing Impatience

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The Ola App says your driver will arrive in 3 mins. It’s already 4.26 mins and you are irked. The Swiggy App says your food is on the ...
10 April, 2019

Retailers and Jet Airways – Cross Learnings

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I had just started flying frequently from Bangalore to Delhi for monthly meetings and the preferred choice those days was Jet Airways (9W)...
07 April, 2019

Desi, Videsi or Woh!

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I started my 30-hour 2 Credit Retail Management Elective Course at BIM – Trichy for the 40-odd sophomores who are completing their 2-Year ...
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Shriram, The Retailer
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