My Retail Journey

Notes of a Retailer by Profession and Choice!

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25 May, 2014

Embarrassing Customer Moments

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What customers rue most about is when a predictable customer service goes awry. Especially, if one has been pampered all the while for quite...
25 April, 2014

Happy Hours on the Web

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The term “Happy Hours’ is better known for a “Buy One. Get One Drink Free” at most bars and restaurants all across the world. F&B Retail...
17 April, 2014

Digital Retail is still nascent

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Croma, which is a part of the TATA Group has been my preferred store for shopping all things electronic over the past few years. They custom...
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Shriram, The Retailer
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